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Job Title
Safety And Quality Compliance Supervisor
Date Posted
05/18/2010
Location
Gaithersburg, MD - Manassas, VA - Alexandria, VA
Division
Description
Job Summary
Responsible for providing assistance in the direction and leadership of the Safety and Quality Compliance department while ensuring customer premise wiring meets with all CUI Installation specifications and assure a quality finished product. Ensure employees work safely and in compliance with company and OSHA standards.
Functions
Contribute to CUI vision of being the leader in customer service through quality, courtesy and teamwork
Supervise/Inspect and document installation/service workmanship in accordance with company standards and documents
Process/follow up on unacceptable inspection documentation and processes, to ensure work is completed to satisfactory levels and in accordance with NEC, SCTE and CUI standards.
Maintain safety and quality compliance database
Supervise/Complete safety field observation forms when encountering associates in the field.
Supervise/Perform Safety (vehicle, building and file) inspections
Complete appropriate documentation and processes of all inspections in accordance with policy
and procedures.
Perform/Repair CATV/Telecommunications installation and service work when necessary
Provide technical support and direction to field locations regarding new or existing technologies, operational standards, and staff development; and provide technical support to company regional offices as needed
Monitor and review management procedures, inventory control, safety-training program and security to ensure compliance with standard operating procedures
Maintain records as required by system, regional, and corporate offices, OSHA and other government agencies
Perform other duties as requested by manager
Qualifications
Ability to handle multiple projects and tasks
Ability to maintain confidentiality
Ability to supervise, teach and motivate others
Knowledge of cable television products and services
Knowledge of Installation requirements as it relates to staff & procedures
Vision ability; close vision, peripheral vision, and ability to adjust focus
Ability to adhere to Local, Federal regulations, OSHA and Company policies Ability to carry, climb and operate extension ladder (approx. 28 ft high and 75 pounds)
Ability to differentiate between different sizes and colors of wires
Ability to drive Company vehicle in a safe and responsible manner
Ability to inspect aerial and underground CATV drop system
Ability to make cable connections in tight spaces by bending, reaching, twisting
Ability to operate appropriate computer or test equipment associated with position
Knowledge and ability to use computer software products such as Microsoft Excel, Microsoft Word, Access as well as converting digital photos
Ability to prioritize and organize effectively
Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers in the installation of cable to the residence and TV set converters
Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including ladders and fully loaded tool belts
Ability to work in stationary position seated and standing for extended periods of time
Ability to work independently
Ability to work with small components and wires to make cable connections
Knowledge and ability to use the following office equipment: computer, telephone, copier, fax, calculator, stapler, and send and receive e-mail
Education
Associates degree in electronic engineering or related field, or equivalent experience
NCTI Technical Certification or equivalent
OSHA Certification or equivalent
SCTE Certification or equivalent
Experience
4 years CATV technical/leadership experience
Certifications
Valid drivers license with satisfactory driving record within Company required standards
Conditions
Office environment, field environment,
Exposure to dust, dirt, noise, insects, cleaning solutions
Work outdoors in all kinds of weather and at all times of the day or night
Work performed near power lines and electricity
Work and travel in inclement weather
Ability to safely use weight-bearing equipment (such as safety harness and ladders) within the maximum weight limitations of that equipment
